Get in Touch
Whether you have a support question, a product idea, or a partnership proposal — the MarketRipple team reads every message. Choose the right channel below for the fastest response.
Having trouble with the platform? Our support team will help you resolve any technical issue or usage question.
Share your experience, suggest improvements, or tell us what you wish MarketRipple did differently. All feedback shapes the roadmap.
Interested in enterprise solutions, white-label intelligence feeds, or professional subscription plans for your organisation?
Data providers, financial media, exchanges, fintech platforms, and financial institutions — explore partnership opportunities.
Journalists and editors seeking press coverage, data quotes, interviews, or commentary from the MarketRipple team.
Found something broken? Help us fix it. Describe the issue, the steps to reproduce it, and what you expected to happen.
Your ideas directly shape what MarketRipple builds next. Every feature request is reviewed and discussed internally. High-demand requests are prioritised on our public roadmap. To submit a feature request, write to support@marketripple.in with Feature Request in the subject line. Please include the problem you want solved and any thoughts on how you imagine it working.
| Category | Response Time | Note |
|---|---|---|
| Support Queries | 24–48 hours | Business days only |
| Feedback | Within 7 days | Acknowledged; incorporated into roadmap review |
| Business & Partnerships | 3–5 business days | Initial response with next steps |
| Bug Reports (Critical) | Within 24 hours | Assessed and triaged on next business day |
| Media | Within 24 hours | Business days; subject to spokesperson availability |
Business days: Monday to Friday, excluding Indian public holidays. Response times are targets, not guarantees.
A community forum and Discord server for MarketRipple users are in active planning. These channels will allow users to share research, discuss event impacts, and collaborate on investment themes — powered by MarketRipple intelligence. Details will be announced via the What's New page when they launch.